FAQ
Products And Sizing
Are your T-shirts unisex?
Yes! All Xpressions Tees shirts are unisex and made with Bella+Canvas 3001 shirts, known for their exceptionally soft feel and high-quality construction.
What brand of T-shirts do you use?
We use Bella+Canvas 3001, premium-quality T-shirts selected for their softness, comfort, and fit.
How do your T-shirts fit?
Our shirts are true to size. If you normally wear a small, order a small. If you prefer a little extra room, consider sizing up to a large. If you love an oversized look, we recommend an extra large.
Where can I find the sizing chart?
You'll find a sizing chart at the bottom of each individual T-shirt product page. We recommend reviewing it before placing your order.
What are your T-shirts made of?
Fabric composition depends on the color you choose:
- Black, white, and sage: 100% cotton.
- Heather gray: polyester and cotton blend.
How should I wash my T-shirt?
We recommend washing your shirt in cold water to help preserve the fabric and printed design. Warm water is also fine. You can tumble dry using your regular dryer settings.
Shipping And Delivery
How long does it take to receive my order?
Xpressions Tees operates on a print-on-demand model. Each shirt is printed specifically for your order through our printing partner, Printful. Please allow 10 to 14 business days for fulfillment and delivery. Orders are typically received sooner, but we ask for this additional time to account for production and shipping.
Who prints your T-shirts?
We partner with Printful, our professional printing and fulfillment partner. Your shirt is printed specifically for your order and shipped directly to you.
How much does shipping cost?
We offer two shipping options: standard flat-rate shipping for $4.95 per order and express shipping for $9.99.
Should I choose express shipping?
Because our shirts are made to order, production must be completed before your package ships. Express shipping applies to the shipping transit portion after fulfillment. It does not speed up production or guarantee that your complete order will arrive sooner. We recommend choosing our $4.95 flat-rate shipping and allowing 10 to 14 business days for your order to arrive. Orders often arrive sooner.
Can I track my order?
Yes! Once your order ships, you'll receive tracking information by email so you can follow your package.
Refunds And Customer Satisfaction
What if I'm unhappy with my purchase?
Your satisfaction is our main concern! If you're unhappy with your purchase, you can request either a refund to your original payment method or store credit. The choice is yours. You can select your preferred option when submitting your refund request.
How do I request a refund?
You can submit a refund request using the refund request link located in the footer of our website. During the request process, you'll be able to choose between receiving your money back or receiving store credit.
Do I have to return my shirt to receive a refund?
No. We do not require you to return an item you're dissatisfied with. Once your request is reviewed and approved, we'll process your selected refund option.
Can I get a replacement instead?
We do not process direct replacements. However, you can choose store credit when submitting your refund request and use it toward ordering another shirt.
Orders And Cancellations
Can I cancel my order?
Yes! Orders can be canceled within 24 hours of being placed. Please contact customer support as soon as possible to request a cancellation.
Can I change my order after placing it?
Please contact customer support as soon as possible. Because our shirts are made to order, changes may not be possible once production has started.
Customer Support
How can I contact Xpressions Tees?
You can reach our customer support team by phone or email. We're happy to help!
What are your customer service hours?
Phone support is available Monday through Friday, 9 AM to 5 PM. If we're unable to answer your call, please leave a message and we'll return your call.
Can I email you outside of business hours?
Absolutely! You can email us anytime. Emails are answered Monday through Friday, 9 AM to 5 PM.
